Shipping policy

Shipping Policy

Thank you for shopping with us! Please read our shipping policy carefully before placing your order.

Processing Time

All orders are processed within 2–3 business days. Orders are not processed or shipped on weekends or public holidays. You will receive a notification once your order has been shipped.

Shipping Destinations

We ship to the USA and internationally. Shipping availability and rates vary by destination.

Shipping Rates & Delivery Times

USA: Standard delivery takes 5–8 business days.

International: International orders typically arrive within 7–10 business days depending on the destination country and local customs processing times.

Shipping Costs

Shipping costs are calculated at checkout based on your location, order weight, and selected shipping method. Free shipping may be offered on qualifying orders — check our current promotions for details.

Order Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package through our shipping carrier's website.

Customs, Duties & Taxes

For international orders, customs fees, import duties, and local taxes there is no charge

Lost or Damaged Orders

If your order arrives damaged or is lost in transit, please contact us at +971526602469 within 7 days of the expected delivery date. We will work with you to resolve the issue as quickly as possible.

Undeliverable Packages

If a package is returned to us due to an incorrect address or failed delivery attempt, the customer will be responsible for the cost of re-shipping. Please ensure your shipping address is correct before placing your order.